Question 1

1. What cleaning services do you offer?

Accepted Answer

We provide a wide range of cleaning services, including regular house cleaning, deep cleaning, move-in/move-out cleaning, and specialized services like carpet and upholstery cleaning. Whether you need a one-time service or a recurring schedule, we've got you covered!

Question 2

2. Do you bring your own cleaning supplies and equipment?

Accepted Answer

Yes, we come fully equipped with all the necessary cleaning supplies and equipment. We use eco-friendly products that are safe for your home, pets, and the environment. However, if you prefer us to use your own products, we are happy to accommodate that.

Question 3

3. How can I book a cleaning appointment?

Accepted Answer

Booking an appointment is simple! You can use our online booking form on our website or call us directly. Just select the service you need, choose a convenient time, and we'll confirm your booking.

Question 4

4. Do I need to be home during the cleaning?

Accepted Answer

No, you don't need to be home while we clean. Many of our clients provide access instructions so we can clean while they're out. Your privacy and security are our top priorities.

Question 5

5. What areas do you service in Ontario?

Accepted Answer

We provide cleaning services across various locations in Ontario, including Toronto, Mississauga, Brampton, Oakville, Burlington, and surrounding areas. If you're unsure whether we cover your location, please reach out, and we’ll confirm!

Question 6

6. What is included in a standard house cleaning?

Accepted Answer

Our standard house cleaning includes dusting, vacuuming, mopping, bathroom and kitchen cleaning, and general tidying up. We focus on high-touch areas to ensure a thorough clean. For more detailed work, we recommend our deep cleaning service.

Question 7

7. How can I reschedule or cancel my appointment?

Accepted Answer

If you need to reschedule or cancel your appointment, please contact us at least 24 hours in advance. You can do this through our website or by giving us a call. We strive to be flexible to accommodate your schedule changes.

Question 8

8. Do you offer cleaning services for businesses or commercial spaces?

Accepted Answer

Yes, we also provide commercial cleaning services for offices, retail spaces, and other businesses. We can customize a plan that suits your specific needs, whether it's a one-time cleaning or a recurring schedule.

Question 9

9. Are your cleaners insured and background-checked?

Accepted Answer

Absolutely. All our cleaners are thoroughly background-checked and insured for your peace of mind. We hire only reliable, trustworthy professionals who are trained to deliver high-quality cleaning services.

Question 10

10. What payment methods do you accept?

Accepted Answer

We accept various payment methods, including credit cards, e-transfers, and cash.

FAQ

Frequently Asked Questions